Accessibility Statement
Acton Man and Van Accessibility Statement
Acton Man and Van is committed to providing an inclusive and accessible experience for all customers in the Acton area. We aim to ensure that everyone can access information about our man and van services, request quotes, and arrange moves independently and with confidence, regardless of ability, technology, or environment.
Our Accessibility Commitment
Our goal is to align our website and online services with the Web Content Accessibility Guidelines, WCAG 2.1 Level AA. These guidelines help make web content more accessible for people with disabilities and more user friendly for everyone. We are continually working to improve the accessibility and usability of our digital content for the wider Acton community.
Acton Man and Van strives to design our customer journey so that people using assistive technologies, alternative devices, or different input methods can browse, compare services, and contact us about moves within Acton and surrounding areas.
Screen-Reader Support
We aim to ensure our website works effectively with screen readers and other assistive technologies. This includes providing descriptive text for important images, using clear and consistent headings, and structuring content in a logical order. Our intention is that customers in Acton who rely on screen readers can access the same information about our man and van services as sighted users.
We are working to avoid content that relies solely on visual cues, such as colour or layout, so that screen-reader users can navigate and understand our services, pricing information, and service areas in and around Acton.
Keyboard Navigation
Our website is being developed to support full navigation by keyboard alone, without the need for a mouse or touch input. This is particularly important for customers who use alternative input devices or who find precise pointer movements difficult.
We aim to maintain a clear and visible focus indicator, a logical tab order, and accessible controls for menus, forms, and interactive elements. Users should be able to move through pages, fill out quote forms, and access key information about our Acton man and van services using only the keyboard.
WCAG 2.1 AA Features and Ongoing Work
In striving to meet WCAG 2.1 AA guidelines, we focus on issues such as colour contrast, text readability, clear labels, and error messages that can be understood without relying on complex language. We also aim for responsive layouts so that our services remain usable on a wide range of devices commonly used in the Acton area.
Accessibility is an ongoing process. As we add or update pages describing our man and van options, moving tips, or local Acton service information, we review them for accessibility issues and make improvements wherever possible.
Third-Party Content and Limitations
Some content or tools used on our website may be provided by third parties. While we cannot control the accessibility of those elements, we select partners and services that demonstrate a commitment to inclusivity where possible.
If you encounter any feature that is not fully accessible or usable, especially when arranging moves in the Acton area, we encourage you to let us know so we can review and address the issue.
Contacting Us About Accessibility
If you have questions about the accessibility of Acton Man and Van, if you experience barriers when using our website, or if you need information about our accessible services in an alternative format, you can contact us through our usual customer contact channels published on our website.
When you contact us, please describe the accessibility issue you experienced, including the page or service you were trying to use and the technology or device you were using. This helps us investigate the problem, respond to your request, and improve accessibility for all our Acton customers.
Continuous Improvement
Acton Man and Van is dedicated to improving accessibility over time. We welcome feedback from customers, carers, disability advocates, and local organisations in Acton. Your insights help us refine our services, reduce barriers, and deliver a more inclusive man and van experience across the Acton area.
By continuing to review our website and customer processes against WCAG 2.1 AA criteria, we aim to ensure that everyone can access reliable, accessible moving and transport services with Acton Man and Van.
